1. Booking Procedures:

   • Provide clear instructions on how customers can book the Bali package. This could include online booking forms, contacting a travel agent, or any other designated method.

2. Package Inclusions:

   • Detail what is included in the Bali package. This could cover accommodations, meals, transportation, activities, and any other services provided as part of the package.

3. Package Exclusions:

   • Clearly state what is not included in the package. This might include additional meals, personal expenses, travel insurance, optional activities, etc.

4. Payment Terms:

   • Outline the payment terms, including deposit requirements, installment options (if any), and the deadline for full payment. Specify accepted payment methods.

5. Cancellation Policy:

   • Detail the cancellation policy, including any fees or penalties for cancellations made within a certain timeframe before the travel date. Also, specify the process for requesting cancellations and any refund procedures.

6. Amendment Policy:

   • Describe the policy for making changes to the booking after it has been confirmed. This could include changes to travel dates, accommodations, or other components of the package.

7. Travel Insurance:

   • Recommend or require that customers purchase travel insurance to cover unforeseen circumstances such as trip cancellations, medical emergencies, or lost baggage.

8. Responsibilities of the Traveler:

   • Clearly outline the responsibilities of the traveler, such as ensuring they have the necessary travel documents (passport, visa, etc.), complying with local laws and customs, and behaving responsibly during the trip.

1. Transportation:

2.  

   • Round-trip airfare or transportation to and from the destination.
   • Airport transfers to and from the hotel.
   • Transport for sightseeing tours, excursions, and transfers between cities.

3. Accommodation:

4.  

   • Accommodation in well-reviewed hotels or resorts.
   • Breakfast included (some packages may include other meals).
   • Ensuring accommodations are centrally located for easy access to attractions and amenities.

5. Sightseeing and Activities:

6.  

   • Guided tours of key attractions with knowledgeable local guides.
   • Entrance fees to museums, historical sites, and other attractions.
   • Optional activities or excursions (e.g., snorkeling, hiking, cultural experiences).

7. Meals:

8.  

   • Some meals may be included, typically breakfast. However, depending on the package, additional meals may also be included (lunches, dinners).
   • Dietary preferences and restrictions should be accommodated wherever possible.

1. In case of request for cancellation of reservation received 1200 or more days before the onward journey, 25% of the total package amount per person will be collected as cancellation charge.

2. In case of request for cancellation of reservation received 900 or more days before the onward journey, 35% of the total package amount per person will be collected as cancellation charge.
3. In case of request for cancellation of reservation received 600 days before the onward journey, 50% of the total package amount per person will be collected as cancellation charge.
4. In case of request for cancellation of reservation received 355 days before the onward journey, 75% of the total package amount per person will be collected as cancellation charge.
5. No refund is allowed if request for cancellation is received in less than 25 days before onward journey date.
6. For consideration of any reservation cancellation application, it must be supported by the advance payment receipt issued by our office and cancellation time computed accordingly. Parties outside Kolkataa may request for cancellation by letter or email. No telephonic request for cancellation of reservation is entertained.
7. Company holds no liability if parties fail to catch scheduled train/flight for their failure to turn up in time and also due to some last-minute timing change effected by the railways/airlines. In all such cases, parties are at liberty to join at any subsequent station. And for such events, parties will have to bear all ticket costs, hotel and transportation expenses, etc.
8. If the booking is made through the agency/tourism/government bodies, cancellation should be done through them only.
9. In case of cancellation of reservation due to political and natural calamities, money will be refunded after deduction of cancellation charges as decided by the management.

The applicable refund amount will be processed within 10 business days.

All applicable refunds will be done in the traveler's Thrillophilia wallet as Thrillcash.

100.0% of total tour cost will have to be paid 0 days before the date of booking

1. Airfare to and from the destination
2. Visa fees and travel insurance
3. Meals not specified in the itinerary
4. Personal expenses such as laundry, phone calls, and tips
5. Optional tours or activities not mentioned in the itinerary
6. Excess baggage charges
7. Any additional expenses incurred due to delays, strikes, natural disasters, or other unforeseen circumstances
8. Medical expenses and medication
9. Alcoholic beverages
10. Any items not specifically mentioned as included in the tour package